1. Introduction & Scope
Funzy Global Sdn. Bhd. (operating the commercial brand Funzy Events and the website firstinmalaysia.com.my) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data when you use our website, request official event quotations, or book our carnival attractions and event equipment across Malaysia.
By submitting inquiries, contacting our team via WhatsApp, or engaging our services, you consent to the data practices described in this policy pursuant to the Personal Data Protection Act 2010 (PDPA) of Malaysia.
2. Personal Data We Collect
To provide accurate event equipment quotations, site safety assessments, and reliable delivery logistics, we collect relevant information including:
- Contact Identification: Full name, company / school / organization name, designation, email address, telephone and WhatsApp contact numbers.
- Event Details & Logistics: Event date, start and end times, full venue address or delivery coordinates (in Selangor, Kuala Lumpur, or nationwide), venue type (indoor, grass field, hard ground), and expected attendee count.
- Technical Requirements: Available power supply points, gate clearance dimensions, access permits, and custom branding requirements.
- Communications Records: Records of your quotation requests, WhatsApp messaging conversations, invoice correspondence, and feedback.
- Technical & Browsing Data: Anonymized IP addresses, browser types, device information, and browsing behaviour on our website collected via analytics.
3. Purpose of Processing Your Data
We process your personal information strictly for legitimate commercial and operational purposes:
- Generating accurate event equipment rental proposals and official quotations.
- Scheduling warehouse preparation, safety inspections, and delivery fleet dispatch from our central depot in Subang / Shah Alam.
- Conducting pre-event site coordination, electrical requirements verification, and on-site crew deployment.
- Issuing tax invoices, receipts, and maintaining corporate accounting records as required by Malaysian law.
- Responding promptly to customer service requests and WhatsApp technical inquiries.
- Continuously improving website usability, search relevance, and equipment offerings.
4. Disclosure & Sharing of Information
We do not sell, rent, trade, or monetize your personal data. Your information is only shared under strictly controlled circumstances:
- Operational & Technical Crews: Assigned Funzy logistics drivers and event safety crews receive essential venue and contact information to execute delivery, setup, and supervision on your event day.
- Professional Advisers & Regulatory Authorities: Malaysian government authorities, law enforcement agencies, or legal advisers if mandated by applicable Malaysian statutory requirements.
- Trusted IT & Hosting Providers: Secure web hosting, backup, and email service providers operating under strict confidentiality and security agreements.
5. Cookies & Analytics
Our website uses standard functional cookies and analytics tracking (such as Google Analytics) to ensure smooth browsing, record user preferences, and analyze site performance. Cookies do not give us access to your computer or any confidential data. You may modify your browser settings to decline cookies; however, some interactive features (such as real-time search and quotation cart caching) may experience reduced functionality.
6. Data Security & Storage
We maintain industry-standard organizational and technical security measures to safeguard your personal information against unauthorized access, accidental loss, alteration, or unlawful destruction. All digital communication with our website is encrypted using 256-bit Secure Socket Layer (SSL/TLS) technology. Physical records and internal booking files are stored within secure, access-restricted environments.
7. Your Rights Under Malaysian PDPA 2010
Under the Personal Data Protection Act 2010, you have the following rights concerning your personal data:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate, incomplete, or out-of-date personal data.
- Right to Withdraw Consent: You may withdraw your consent for future marketing communications at any time by contacting our support team.
8. Contact Our Data Protection Officer
If you have any questions, feedback, or requests regarding this Privacy Policy or your personal information, please contact our team directly: